Services / Usability

We are able to provide stand-alone
usability studies or couple this with
design/development work.

It may help to see usability in the context of a particular metric.

For example, if you could drive conversions up by 20% as the result of a usability study, then it would surely pay for itself.

Or perhaps you are a local authority looking to improve your SOCITM rating?

An evaluation coupled with a 5-12 person user group can identify virtually all quick-fix usability issues.

Beyond this, and we are in to the realms of fitting the website neatly into the context of the lives of users.

A usability study can scale based
on requirements and budget,
and indeed to observe one user
is better than doing nothing.

  • Our experience covers:
  • Depth interviews
  • Needs matrix
  • Eye tracking
  • User journeys
  • Heuristic evaluation
  • Statistical analysis
  • Interaction lab facilities
  • Diary studies
  • Focus groups
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